---
title: Updating the Topaz Signature Tablet Certificate
description: "## Updating the Topaz Signature Tablet Certificate ### Topaz, the manufacturer of the Signature Tablet most commonly used with SecureClose NEXT, regularly issues a certificate update on a least a yearly basis. You may receive an error message asking you…"
url: "https://secureclose-website.azurewebsites.net/docs/updating-the-topaz-signature-tablet-certificate/"
updated: "2023-10-17"
category: NEXT
---

# Updating the Topaz Signature Tablet Certificate

## Updating the Topaz Signature Tablet Certificate

### Topaz, the manufacturer of the Signature Tablet most commonly used with SecureClose NEXT, regularly issues a certificate update on a least a yearly basis. You may receive an error message asking you to update. Please follow the steps below.

****Note** - You will need the following URL in Step 2: [https://topazsystems.com/sdks/sigweb.html](https://topazsystems.com/sdks/sigweb.html)

**1. See Error Message**
 [![](https://secureclose-website.azurewebsites.net//wp-content/uploads/2021/01/Screen-1-1024x683.png)](https://secureclose-website.azurewebsites.net//wp-content/uploads/2021/01/Screen-1.png)When you Attempt to click "**Begin**" after entering a SecureClose ID, you may receive the error message stating, "**SecureClose NEXT says Please Install Topaz Certificate Updater**".

**2. Download the Certificate Updater from Topaz**
 [![](https://secureclose-website.azurewebsites.net//wp-content/uploads/2021/01/Screen-2-1024x683.png)](https://secureclose-website.azurewebsites.net//wp-content/uploads/2021/01/Screen-2.png)
 On the computer displaying the Error Message, Please use your browser to navigate to the following URL: [https://topazsystems.com/sdks/sigweb.html](https://topazsystems.com/sdks/sigweb.html)Once there, click on the large blue **Download** button on the right side of the screen

**3. Locate the Executable file that was downloaded**
 [![](https://secureclose-website.azurewebsites.net//wp-content/uploads/2021/01/Screen-3-1024x683.png)](https://secureclose-website.azurewebsites.net//wp-content/uploads/2021/01/Screen-3.png)
 Once your download has completed, locate the file. It will most likely be found in your **Downloads** folder and will be called **Sigweb**.

**4. Run the File as Administrator**
 [![](https://secureclose-website.azurewebsites.net//wp-content/uploads/2021/01/Screen-4-1024x683.png)](https://secureclose-website.azurewebsites.net//wp-content/uploads/2021/01/Screen-4.png)
 Right-Click on the **Sigweb** File, and select **Run as Administrator** (You may need to enter an Administrator password if your account does not have these rights enabled.)

**5a. If Available, select Repair/Reinstall**
 **[![](https://secureclose-website.azurewebsites.net//wp-content/uploads/2021/01/topazrepiar-1024x576.png)](https://secureclose-website.azurewebsites.net//wp-content/uploads/2021/01/topazrepiar.png)**
 If available to you, select the **repair/reinstall** option, and follow the prompts.

**5b. Enter the Correct Signature Tablet Model**
 [![](https://secureclose-website.azurewebsites.net//wp-content/uploads/2021/01/Screen-5-1024x683.png)](https://secureclose-website.azurewebsites.net//wp-content/uploads/2021/01/Screen-5.png)
 Though the majority of the options in the installer can be left to their Default Settings, you will need to enter in the correct Signature Tablet Model.

For **Prefix**, please select **T-S**.
 For **Model Series**, please select **460**.
 For **Suffix**, please select **-HSB-R** and then click **NEXT**.

After these settings are correctly chosen, you can continue leaving the rest of the settings on their Default options.

****NOTE**** Once complete the installer package and it has been successfully installed, you should be able to run SecureClose NEXT without further issue.

If you run into any issues or would like assistance, please contact us at **support@secureclose.net** or by calling **(480) 275-7171 Option 2.**